Terms & Conditions
Effective date: 04/06/2026
Last updated: 04/06/2026
These Terms & Conditions explain the rules that apply when you use websites, mobile applications, digital products, and related services operated by Apricot Electronics Limited.
Please read these Terms carefully before using our website, mobile applications, or services. By accessing or using our website, apps, or services, you agree to these Terms. If you do not agree with these Terms, you should not use our website, apps, or services.
1. Who we are
Apricot Electronics Limited is a private limited company registered in England and Wales.
Company name: Apricot Electronics Limited
Trading name: Apricot Electronics
Company number: 15078038
Registered office: Dalton House, 9 Dalton Square, Lancaster, Lancashire, LA1 1WD, United Kingdom
General contact: info@apricot-electronics.com
Privacy/data contact: privacy@apricot-electronics.com
In these Terms, “Apricot Electronics Limited”, “Apricot Electronics”, “we”, “us”, and “our” refer to Apricot Electronics Limited.
“You” and “your” refer to the person accessing or using our website, apps, or services.
2. Scope of these Terms
These Terms apply to:
- the Apricot Electronics Limited website;
- all Apricot Electronics mobile applications, including Soothing Sounds;
any future websites, apps, digital products, or related services operated by Apricot Electronics Limited that link to these Terms.
These Terms do not replace any separate written contract that we may enter into with a client for engineering, consultancy, design, development, or other professional services. Engineering services are contract-based and are covered by separate terms and conditions, quotations, statements of work, or written agreements.
If there is a conflict between these general Terms and a separate written contract for engineering services, the separate written contract will take priority for those services.
3. Related policies
Your use of our website, apps, and services is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and share personal data.
You can contact us about privacy matters at: privacy@apricot-electronics.com
4. Age requirements
Our website and apps are not directed to children under 13 years of age.
By using our website, apps, or services, you confirm that you are at least 13 years old, or that you are using them with appropriate parental or guardian permission where required by law.
Soothing Sounds is a general-audience wellbeing app. It is not specifically designed for children.
5. General use of our website and apps
You agree to use our website, apps, and services only for lawful purposes.
You must not:
- use our website, apps, or services in a way that breaches any applicable law or regulation;
- attempt to gain unauthorised access to any part of our website, apps, systems, or servers;
- interfere with the proper operation of our website, apps, or services;
- introduce viruses, malware, harmful code, or other damaging material;
- copy, scrape, harvest, or extract content or data except where permitted by law;
- use our website, apps, or services in a way that could damage, disable, overload, or impair them;
- impersonate another person or organisation;
- use our website, apps, or services for fraudulent, abusive, harmful, or misleading purposes.
Unauthorised use of our website, apps, or services may give rise to a claim for damages and may also be a criminal offence.
6. Availability and changes
We aim to keep our website, apps, and services available and functioning properly, but we do not guarantee uninterrupted or error-free availability.
We may update, modify, suspend, withdraw, or discontinue any part of our website, apps, or services at any time. This may include changes to features, content, availability, pricing, advertising, or technical requirements.
We may release updates to our mobile applications. Some updates may be required for security, compatibility, legal compliance, or continued functionality.
7. Mobile applications
Our mobile applications are licensed, not sold, to you.
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use our mobile applications on compatible devices for your own personal use.
You must not:
- copy, modify, adapt, translate, or create derivative works from our apps;
- reverse engineer, decompile, disassemble, or attempt to extract source code from our apps, except where permitted by law;
- remove copyright, trademark, or proprietary notices;
- distribute, rent, lease, sell, sublicense, or otherwise transfer our apps;
use our apps in a way that breaches app store rules or applicable law.
Your use of mobile apps may also be subject to the terms of the relevant app store, platform provider, device manufacturer, or operating system provider.
8. Soothing Sounds
Soothing Sounds is a mindfulness and wellbeing app that allows users to create meditation or relaxation sessions using timers, background music, ambient sound effects, and ending sounds.
Soothing Sounds is provided for general relaxation, mindfulness, and wellbeing purposes only.
It is not intended to provide:
- medical advice;
- mental health treatment;
- psychological therapy;
- diagnosis;
- clinical support;
- emergency support;
treatment for any illness, condition, disorder, or injury.
You should not rely on Soothing Sounds as a substitute for professional medical, psychological, psychiatric, therapeutic, or healthcare advice.
If you have a medical or mental health condition, are experiencing distress, or are unsure whether meditation or relaxation exercises are suitable for you, you should seek advice from a qualified professional.
If you believe you may be experiencing a medical or mental health emergency, you should contact emergency services or an appropriate crisis support service immediately.
9. Free and paid features
Some apps may offer both free and paid features.
For Soothing Sounds, the free version may include limitations, such as:
- advertising;
- restricted timer duration;
- disabled free-running mode;
- disabled audio previews;
restrictions on audio playback when the screen is off.
The paid tier may unlock additional features, such as:
- removal of adverts;
- full timer range;
- free-running mode;
- audio previews;
screen-off audio behaviour, subject to device and operating system limitations.
Premium features may vary over time. We may add, remove, modify, or rename features where reasonably necessary, including for technical, legal, commercial, security, or compatibility reasons.
10. Lifetime purchase
Soothing Sounds may offer a one-time lifetime purchase.
A lifetime purchase means that the purchaser receives access to the relevant paid features of Soothing Sounds for the lifetime of that app, subject to these Terms, app store rules, technical compatibility, platform availability, and any lawful changes we may make to the app.
“Lifetime” does not mean:
- the lifetime of the user;
- that the app will be available forever on all devices or platforms;
- that every future Apricot Electronics app will be included;
- that all future products, services, or separate apps will be provided free of charge;
that features will remain unchanged indefinitely.
A lifetime purchase applies only to the app, platform, product, and entitlement described at the point of purchase, unless we state otherwise.
11. Payments, app stores, and refunds
Payments for mobile app purchases may be processed through the relevant app store or platform, such as Google Play.
We do not directly receive or store your full payment card details for purchases made through app stores.
Refunds for paid app features purchased through Google Play or another app store are handled according to the relevant app store’s refund policies and procedures. If you want to request a refund for a purchase made through Google Play, you should request it through Google Play.
Nothing in these Terms limits your statutory consumer rights.
If you experience a technical issue with a paid feature, you may contact us at: info@apricot-electronics.com
We may ask for reasonable information to help investigate the issue, such as app version, device model, operating system version, and a description of the problem.
12. Advertising
Free versions of our apps may display adverts.
Advertising may be provided by third-party advertising networks such as Google AdMob.
We are not responsible for the content of adverts provided by third-party advertising networks. Display of an advert does not mean that we endorse the advertised product, service, website, company, or claim.
You should use your own judgement before interacting with adverts or third-party websites.
Paid versions of our apps may remove adverts, subject to successful purchase verification and technical functionality.
13. External links and third-party services
Our website and apps may include links to third-party websites, app stores, email clients, support pages, social platforms, payment providers, advertising networks, or other services.
These links are provided for convenience or functionality.
We are not responsible for:
- third-party websites;
- third-party services;
- third-party content;
- third-party privacy practices;
- third-party terms;
- third-party availability;
third-party errors, omissions, or claims.
You should read the terms and privacy policies of any third-party service before using it.
14. Engineering services
The Apricot Electronics website may describe engineering, electronics, consultancy, design, development, or related professional services.
Information on the website is provided for general information only and does not form a binding offer to provide professional services.
Engineering services are provided only under separate written agreement, quotation, statement of work, purchase order, contract, or other agreed terms.
These general website and mobile app Terms do not define the full commercial terms for engineering services.
15. Website information
The information on our website is provided for general information only.
Although we aim to keep website information accurate and up to date, we do not guarantee that the content is complete, accurate, current, or suitable for any particular purpose.
You should not rely on website content as the sole basis for technical, commercial, legal, financial, safety-critical, or engineering decisions.
If you require professional engineering services or technical advice, you should contact us to discuss a specific written engagement.
16. Intellectual property
All intellectual property rights in our website, apps, software, text, graphics, icons, images, logos, audio, designs, code, documents, branding, and other materials are owned by or licensed to Apricot Electronics Limited unless otherwise stated.
This includes copyright, trade marks, design rights, database rights, trade secrets, and other intellectual property rights.
You must not reproduce, copy, modify, distribute, publish, sell, license, transmit, display, perform, or otherwise exploit our intellectual property without our prior written permission, except where permitted by law or where functionality within the app or website expressly allows it.
“Apricot Electronics” and associated branding are used by Apricot Electronics Limited.
17. App audio and media content
Audio, icons, graphics, and other media included in our apps are owned by us or licensed for use by us.
You may use app content only as part of normal personal use of the app.
You must not extract, copy, redistribute, resell, upload, publish, or reuse app audio, images, icons, or other media outside the app unless we give you written permission.
18. Feedback and suggestions
If you send us feedback, suggestions, ideas, bug reports, feature requests, or other comments, you agree that we may use them to improve our website, apps, products, and services without owing you payment, credit, or other compensation.
You confirm that any feedback you provide does not infringe the rights of any third party.
19. User accounts
Our website and Soothing Sounds do not currently provide user account registration.
If we introduce accounts in the future, additional terms may apply. We may require users to keep login details secure and to be responsible for activity under their account.
20. Privacy
Your privacy is important to us.
Our Privacy Policy explains how we collect, use, store, and share personal data when you use our website, apps, and services.
For privacy questions, contact: privacy@apricot-electronics.com
21. Consumer rights
Nothing in these Terms affects your statutory rights as a consumer.
This includes rights you may have under applicable consumer protection laws relating to digital content, paid app features, faulty products, misdescribed products, or services that do not meet legal standards.
If a provision of these Terms conflicts with mandatory consumer protection law, the mandatory legal requirement will take priority.
22. Disclaimers
To the fullest extent permitted by law, our website, apps, and services are provided on an “as is” and “as available” basis.
We do not guarantee that:
- our website, apps, or services will always be available;
- they will be uninterrupted, secure, or error-free;
- defects will always be corrected;
- they will be compatible with every device, operating system, screen size, or platform version;
- audio playback, screen-off behaviour, notifications, adverts, purchase verification, or external links will work identically on all devices;
- information on our website will always be complete, current, or accurate.
Some features depend on third-party platforms, app stores, operating systems, device settings, payment providers, advertising networks, and SDKs. We are not responsible for failures caused by third-party systems outside our reasonable control.
23. Limitation of liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.
Subject to the above, Apricot Electronics Limited will not be liable for:
- indirect or consequential loss;
- loss of profit;
- loss of revenue;
- loss of business;
- loss of goodwill;
- loss of data;
- loss arising from device incompatibility;
- loss arising from third-party services;
- loss arising from your misuse of the website, apps, or services;
- loss arising from events outside our reasonable control.
Our liability in connection with paid app features will not exceed the amount you paid for the relevant app feature, except where the law does not allow such a limitation.
These limitations do not affect your statutory consumer rights.
24. Indemnity
If you breach these Terms or misuse our website, apps, or services, you agree to be responsible for losses, damages, claims, costs, and expenses that arise as a result, to the extent permitted by law.
This does not apply to losses caused by our own breach of these Terms or by matters for which we are legally responsible.
25. Suspension or withdrawal
We may suspend, restrict, or withdraw access to our website, apps, or services where reasonably necessary, including where:
- you breach these Terms;
- we need to perform maintenance;
- we need to address security, legal, or technical issues;
- a third-party platform, app store, or service requires changes;
we discontinue a feature, app, or service.
Where reasonable and practical, we will try to minimise disruption.
26. Events outside our control
We will not be responsible for failure or delay caused by events outside our reasonable control, including:
- internet or network failures;
- app store outages;
- third-party service failures;
- payment provider issues;
- device or operating-system restrictions;
- security incidents;
- legal or regulatory changes;
- natural disasters;
- strikes or industrial action;
- war, civil unrest, or emergency events.
27. Changes to these Terms
We may update these Terms from time to time.
The latest version will be made available through our website or other appropriate location.
If changes are significant, we may provide additional notice where reasonable or legally required.
Your continued use of our website, apps, or services after updated Terms become effective means that you accept the updated Terms.
If you do not agree to updated Terms, you should stop using the relevant website, app, or service.
28. Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining parts will continue to apply.
The invalid, unlawful, or unenforceable part will be treated as modified to the minimum extent necessary to make it valid, lawful, and enforceable, where possible.
29. Waiver
If we do not enforce a right under these Terms, this does not mean that we have waived that right.
Any waiver must be in writing to be effective.
30. Transfer
We may transfer our rights and obligations under these Terms to another organisation, for example if we restructure, sell, or transfer part of our business.
You may not transfer your rights or obligations under these Terms without our written permission, except where applicable law gives you the right to do so.
31. Governing law
These Terms are governed by the laws of England and Wales.
If you are a consumer, you may also have rights under the mandatory laws of the country where you live.
32. Disputes and jurisdiction
If a dispute arises, please contact us first so we can try to resolve it informally.
For general issues, contact: info@apricot-electronics.com
For privacy or data protection issues, contact: privacy@apricot-electronics.com
Subject to any mandatory consumer rights that apply in your country, disputes relating to these Terms will be subject to the courts of England and Wales.
33. Contact us
If you have any questions, concerns, or complaints about these Terms, please contact:
Apricot Electronics Limited
Dalton House, 9 Dalton Square
Lancaster, Lancashire
LA1 1WD
United Kingdom
Email: info@apricot-electronics.com
For privacy or data protection matters, please contact: privacy@apricot-electronics.com